pubg2 Privacy Policy — Protecting Your Personal Data
This Privacy Policy explains how pubg2 collects, uses, stores, and protects the personal information of platform users in Malaysia. We are committed to handling your data transparently, securely, and in line with best practices in data protection.
Last updated: 2026. This policy applies to all users who register for or use the pubg2 platform.
Information We Collect
When you register and use the pubg2 platform, we collect several categories of information to enable the service to function properly and securely. Below are the types of data collected:
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and the password you set. This information is required to verify your identity and provide secure access to your pubg2 account.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect the bank account or e-wallet details you register with us. We do not store full card numbers — transactions are processed through payment providers using industry-standard encryption.
Device and Browser Data
We automatically record your IP address, device type, operating system, browser type, and screen resolution when you access the platform. This data is used to detect suspicious access, optimise platform display, and resolve technical issues.
Platform Usage Data
We record your in-platform activity history, including games played, betting history, session duration, and navigation patterns. This data is used to deliver a better experience, detect fraud, and accurately calculate your VIP programme rewards.
Purpose of Data Use and Legal Basis
Pubg2 uses the data collected for specific and legitimate purposes. Each use of data has a clear justification:
- Account management: Verifying identity, processing secure logins, and enabling account features to function.
- Transaction processing: Processing deposits and withdrawals in RM accurately and securely.
- Platform security: Detecting and preventing fraud, account misuse, and suspicious activity.
- Service improvement: Analysing usage patterns to improve the interface and user experience.
- Service communications: Sending account-related notifications, transaction updates, and important changes to our terms.
- Legal compliance: Fulfilling Malaysian legal obligations relating to financial record-keeping and anti-money laundering.
We do not use your data for automated decision-making that adversely affects you without human review. We also do not sell your personal data to any party for third-party marketing purposes.
Cookies and Tracking Technologies
The pubg2 platform uses cookies and similar tracking technologies to ensure a smooth and secure user experience. Cookies are small files stored on your device when you visit our platform.
Types of cookies we use:
- Session cookies: Required to maintain your login status throughout an active session. Deleted when you close your browser.
- Preference cookies: Storing your preferences such as language and interface display settings.
- Security cookies: Helping detect suspicious sessions and protecting accounts from unauthorised access.
- Analytics cookies: Helps us understand how users interact with the platform for improvement purposes.
You can manage your cookie settings through your web browser. However, disabling required cookies may affect platform functionality, including the ability to log in.
Data Storage, Security & Third-Party Sharing
How We Protect Your Data
All personal data collected by pubg2 is stored on servers protected with SSL encryption. Access to user data is restricted to staff who require it for legitimate operational purposes. We use passwords hashed with appropriate algorithms — your password is never stored in plain text.
We conduct regular security checks to identify and address any vulnerabilities in our systems. In the event of a data breach affecting your information, we will notify you within a reasonable timeframe in accordance with applicable legal obligations.
Third-Party Sharing
Pubg2 does not sell or rent users' personal data to third parties. However, we may share necessary information with the following parties in limited circumstances:
- Payment providers: To process deposit and withdrawal transactions in RM. Only information required for the transaction is shared.
- Technical service providers: Companies that help us operate the platform infrastructure, bound by strict confidentiality agreements.
- Legal authorities: Where required by Malaysian law or a valid court order, we will disclose the necessary information.
In all instances of data sharing, we ensure that recipients adhere to data protection standards equivalent to or higher than our own.
User Rights & Contact Us
Your Personal Data Rights
As a pubg2 platform user, you have rights regarding your personal data. We respect these rights and provide ways for you to exercise them:
You have the right to request a copy of the personal data we hold about you through customer support.
If your data is inaccurate or out of date, you can request a correction through your account settings or by contacting support.
You may request data deletion in certain circumstances, subject to legal record-keeping requirements.
Privacy Policy Changes
Pubg2 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be published on this page with a new update date. We encourage you to review this page periodically. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
Contact the Data Protection Team
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please reach out to us via:
- Email: [email protected]
- On-platform: Customer support chat function within your account
We aim to respond to all privacy-related enquiries within seven business days. For more complex requests involving data access or deletion, response times may be longer, but we will keep you informed of the estimated processing time. You may also refer to FAQ for answers to frequently asked privacy questions.
Other policy documents related to this Privacy Policy: